Sending Unit

How do I know for sure that my information about how the unit is working is geting received for the doctor to review?

4 Comments

Data received

by Gotrhythm - 2017-07-25 10:49:45

When the transmission has failed, I get a computer-generated letter from my cardiologist's office telling me they didn't get it and to send it again.

Remote data

by The real Patch - 2017-07-25 15:56:47

and how do we know Robin isn't really an old crow...somethings we just have to take on faith.

follow up

by Tracey_E - 2017-07-26 09:19:38

With my old practice, I got an automated call that all was well. With the new one, I get an email from the nurse. If I initiate a download, I call or email to let them know to watch for it. 

Call Technical Support :)

by thaddeusj15039 - 2017-07-26 15:44:26

You can always check with the manufacturer's remote monitoring technical support department :) I see that you have a St. Jude Medical device- the phone number to their remote monitoring tech support is 877-696-3754.

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