my EP's office

Does anyone know how difficult it may be to switch office's. The office i go to just seems a little rude. Not only to me my insurance called me and said the office staff was rude a hang up on them. Had to have insurance fax the form to my wife's office so i can bring it Thursday to yhem to fill out. I know switching is probably no big deal but this is my first post op visit. Just hate to have to rip the pacemaker out of my chest if they get me mad ; ). Okay not really, but i am not expecting things to go well. Good thing i am 59 7/12 and have had to deal with """"" people before. Ok i feel a little better now. Life is good.

3 Comments

In the USA

by Theknotguy - 2014-03-11 05:03:44

In the USA you can switch doctors at any time and for any reason. You can switch as many times as you want. Your decision. Don't have to give doctor an explanation. If they get hard to live with just say, "My attorney will be calling you. Your name is?" That usually brings 'em around.

Call your medical insurance company and find who is covered by them in your area. Also see if your medical insurance company has a nurse's hotline or a nurse's advise line. They're usually free. Sometimes the nurses can give you more insight than a call line person.

In this day and age, if they aren't courteous, the hell with 'em.

Get your new doctor, then call the previous doctor's office and tell 'em you want your medical records to go to the new doctor's office. You can also ask the medical insurance company's nurse line what records need to be transferred and what records you can get for yourself. Have the name of your lawyer in case they want to give you a rough time.

I hate to sound so nasty, but it's your life. If someone doesn't want to call your doctor's office because they're being rude or they don't give out information, it could cost you your life. Sorry 'bout that but you'd be dead and wouldn't care anyway.

The reason why I say that is because I collapsed on the trail. Woke up six days later in the hospital. The hospital knew more about me than I did and that was only because my doctor's office cooperated. Otherwise they may not have gotten my heart restarted in the ER and I wouldn't be writing this note.

Hope you get help.


Theknotguy

Does feedback work?

by donr - 2014-03-11 07:03:30

You bet!

My pharmacist told me of a very nasty incident w/ my Cardio's new head nurse (He did not pick her, she was assigned to him by the hosp that he sold his practice to. She had turned me off too, during a phone call the day before the Pharmacist related her horror story to me.

I called his OLD head nurse & asked her to relay the stories to the Great man. Later, I found out that she was leaving a wake wherever she went. My report was the straw that got her fired summarily.

Don't go w/o letting someone know about the situation.

Don

Feedback - a second iteration

by donr - 2014-03-12 08:03:05

My neurologist had an office manager who was green, traveled around on a broomstick & was tended to by a phalanx of flying monkeys. In short - the "Wicked Witch of the West." A walking, talking, living B****!

After I'd put up w/ her for about three years, I had my fill of it & wrote a definitive letter to the Great Man, himself, very polite, but detailed & specific. Next time I went in, I handed it to the receptionist & asked him to pass it on to the Great Man.

I thoroughly loved the Man; he was very good at what he did, but his office manager was the deepest of all pits & made a visit to see him nearly unbearable.

Well, we were eventually placed in an exam room & after a short while, the receptionist came in, very silently, & mouthed the following words: "She's his Mother-in-Law."

Donr

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