You can't make this stuff up

3 years ago I had my first colonoscopy at 53 yrs. of age. At that time, they found and removed 3 polyps. I was told due to the polyps, I should come back in 3 years for another colonoscopy. So last month I went for the follow-up.

The Doctor said there were 2 polyps last time, not 3 and the "new guidelines" are 5 years unless there are 3 or more polyps. I stated I had 3 polyps the last time. (That should have been my first clue. I have the letter with the results to prove it). She said it will be in the hospital this time because she is there all week. I do not like this hospital, I had a bad experience there 5 years ago, 18 days after my implant with fluid around the heart that they missed ....that should have been my 2nd clue.

She said they will submit it to my insurance for approval and let me know. I take a full aspirin, 325 mg. daily and they said I will have to stop it 5 days prior to the procedure and they will also notify a rep to be present for my ICD.

Over 2 weeks ago I called to see if it was approved since I did not hear from the Doctor'™s office and I would need to stop the aspirin. I was told by the Nurse she submits all the insurance forms for patients the week before the surgery and she will call me. Well, here I am, scheduled for this Friday...2 days from now, still waiting to see if it is approved.

I called again today and they sent an email to the same Nurse to call me and let me know. I have not stopped the aspirin yet. I was supposed to start this prep tomorrow?? I don'™t know if they ever notified the rep. I guess I am not having this colonoscopy on Friday. I don'™t know what else to do.

Watch them bill me for not showing up. Talk about falling through the cracks.

Grateful Heart

9 Comments

Update

by Grateful Heart - 2013-10-17 04:10:23

Still no callback and I should have been taking the prep today.

So I called the hospital, they told me I am not scheduled for tomorrow. They said the Dr. is there all week but she is not doing colonoscopies this week.

Then I called the Drs. office and finally got to speak with the same Nurse. She only sent the paperwork over to the other department for approval YESTERDAY.... (apparently after I called to remind her). She said it is not her job to call me but the other departments job and YES.....I am scheduled for tomorrow at the hospital.

Still unknown if it is approved yet so now she tells me I have to reschedule for DECEMBER because that is the next time the Dr. will be in the hospital and she wants to do it there because of my ICD. I had the ICD 3 years ago with the first procedure and didn't have to do it in the hospital back then??

Just wanted to give an update. This has been a real megillah. Guess I'm gonna skip it.

Grateful Heart

Update Part II

by Grateful Heart - 2013-10-17 05:10:55

Now they are calling me.

I received a call from the Authorization Dept. apologizing for the mix up. 2 of them do the authorizations and somehow I fell through the cracks (I'm truly not surprised) so neither one of them did mine. At least she apologized....that goes a long way with me!.....I know, I'm a sap.

But not a complete sap....still not going there!

Grateful Heart



Sparrow

by Grateful Heart - 2013-10-17 09:10:30

I did consider it an apology. But still confused that the hospital did not show me as scheduled there. I guess they were going to do it in a closet since they didn't need to reserve space for me. LOL

I agree, too many problems so I am not going to have it done there. Every time I called I felt like I was bothering them.

Anyway, I've got a container full of Miralax if anybody needs it.

Grateful Heart

Too good...

by donr - 2013-10-17 12:10:34

...to be made up. Agree.

I think you need another Dr. Her memory is worse than mine & I'm 77 going on 125!

Give 'em Heck!

Don

Count me in!

by Bevof NC - 2013-10-17 12:10:49

I also agree...Do not have it after the aspirin, for sure. Be waiting to see what happens. Keep us posted. Bev

I agree

by jeanlancour - 2013-10-17 12:10:59

with Don, get a different dr. one that knows whats going on in her practice. There is non excuse for such a run around. Good luck Jean

Whoops!!!! I fergot...

by donr - 2013-10-18 08:10:53

...Your premise about not being able to make this stuff up is all wrong. As a counter example, I offer you exhibit 1 - ME!

I make this kinda stuff up all the time...

Like I tell people asking me for answers. I straight out tell them "If I don't know the answer, I'll make one up."

But OTOH, my premise in life is "That the truth is always better than a lie. The truth can only jump up & bite you on the butt once. A lie, like a rattlesnake, can bite you repeatedly."



Don

Don

by Grateful Heart - 2013-10-18 11:10:26

LOL....we all know you are an encyclopedia of knowledge!

I also believe "The truth shall set you free". Only way to live!

Grateful Heart

REmember...

by donr - 2013-10-18 12:10:20

...what happened to me.

Don't you dare wimp out & skip the ordeal.

Too much risk.

Don

You know you're wired when...

You have a new body part.

Member Quotes

The experience of having a couple of lengths of wire fed into your heart muscle and an electronic 'box' tucked under the skin is not an insignificant event, but you will survive.