Privacy Policy
Notice: Pacemaker Club will not sell, rent, or share your sensitive, biometric, personal, corporate, or business information with other individuals or companies.
Introduction
Pacemaker Club (the "Company," "we," "us," or "our") respect your privacy and are committed to protecting it in accordance with this privacy policy (the "policy"). This policy describes how we collect, use, and disclose your Personal Information when you interact with us or otherwise access or use any of the websites, products, or services that are owned, operated, sold, or otherwise provided by us, including our website (pacemakerclub.com) and all associated subdomains and any other websites, documents, applications, platforms, instruments, products, or services that contain a link or direction to this policy (collectively, the "Website").
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE DEAL WITH YOUR PERSONAL INFORMATION. By using or accessing our Website, you accept and agree to be bound by and comply with this policy. If you do not agree with this policy, you may choose not to use or otherwise access the Websites. Please also refer our Terms of Use for more information.The Company will obtain consent where required by law for the collection, use, and disclosure of Personal Information. By accessing or using the Website or otherwise submitting your Personal Information to us, you consent to our collection, use, and disclosure of your Personal Information for the purposes and in the ways described in this Privacy Policy. If you do not agree, you may choose not to use our Website.
This policy may change from time to time and at our sole discretion to comply with applicable privacy laws, regulations, standards, and best practices in Canada, the Unites States, or elsewhere, effectively immediately upon posting. Where such changes are significant or materially affect your rights under this policy, we will provide you with notice of such changes by email. Your continued use of the Website after we make any changes means that you accept and consent to those changes, so please check this policy regularly for updates. If you have any questions or concerns about this policy, please contact our Privacy Officer at [email protected].
What is personal information?
"Personal Information" is information relating to an identified or identifiable individual. It can include, but is not limited, to an individual’s name, home address, phone number, email address, age, sex, gender, health, marital or family status, identifying numbers, government identification information, financial information, educational history, technical information (including device and browser type), IP address, and geo-location information.
Personal Information does not include certain business contact information used for employment, business, or professional purposes, nor does it include de-identified, anonymous, or aggregated information used for statistical or research purposes.
Personal information of minors
Our Website is not intended to be used or accessed by minors (children) as defined in the relevant local laws and regulations, but in any event, not younger than 13 years old ("Minors"). We do not knowingly collect, use, disclose, or solicit Personal Information from Minors and we ask that no Minors provide their Personal Information to us for any reason, including through the Website when registering for an account, making purchases, using any discussion forum or public posting features, or otherwise using or interacting with the Website. If we learn we have accidentally collected Personal Information from a Minor without parental consent, we will delete that Personal Information immediately. If you believe we might have received Personal Information about a Minor, please contact our Privacy Officer.
Personal information of minors
Our Website is not intended to be used or accessed by minors (children) as defined in the relevant local laws and regulations, but in any event, not younger than 13 years old ("Minors"). We do not knowingly collect, use, disclose, or solicit Personal Information from Minors and we ask that no Minors provide their Personal Information to us for any reason, including through the Website when registering for an account, making purchases, using any discussion forum or public posting features, or otherwise using or interacting with the Website. If we learn we have accidentally collected Personal Information from a Minor without parental consent, we will delete that Personal Information immediately. If you believe we might have received Personal Information about a Minor, please contact our Privacy Officer.
Purposes for collection
Personal Information is collected from you when you access or use the Website. This Personal Information is collected in many ways and for different reasons, as explained in this policy, but is generally collected for the following purposes:
- To provide the Website and monitor its quality and operation;
- To notify you about changes to our Website or any products or services we offer or provide though it;
- To allow you to participate in interactive features, chats, geo-location functions, or similar features on, in, or regarding our Website;
- To respond to your questions and requests about the Website;
- To conduct research and statistical analysis on our Website;
- To understand your needs and preferences and those of our other users;
- To administer and enhance your and other user' relationship with us;
- To provide you with information, products, or services that you request from us;
- To provide you with notices and other information about your account/membership, including expiration and renewal notices;
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
- To comply with audit, compliance, and legal requirements, including any reporting or enforcement requirements with respect to residential tenancies or human rights laws (including bylaws), policies, guidelines, boards, or tribunals in Canada, the United States, or elsewhere;
- To manage and develop our business, including customizing our Website for current and future clients and creating new industry partnerships;
- To communicate about current or future products, technology, and service offerings by us and/or by others;
- To conduct due diligence and carry out business transactions that may involve the purchase, sale, disclosure, or transfer of Personal Information;
- To comply with this policy; and
- Any other purposes for which we have consent (or do not need consent) under applicable law.
We may also use your Personal Information to contact you about our own and third parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.
We may use the Personal Information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your Personal Information to third parties for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Information we collect about you and how we collect it
This policy applies to Personal Information that we collect:
- On this Website;
- In email, text, and other electronic messages between you and us;
- Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website;
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy; and
- Any other sources.
We collect this Personal Information:
- Directly from you when you provide it to us;
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; and
- From third parties, for example, our business partners.
Information we collect directly from you
Most of the Personal Information we collect from you is collected directly, when you actively provide your Personal Information to us by using or otherwise interacting with us or our Website. The Personal Information we collect directly from you may include:
- Individual information, such as name, age, date of birth, gender, and/or preferred pronouns;
- Contact information, such as email address, phone number, and zip / postal code;
- Geo-location information, such as your exact or approximate location when using the Website;
- Financial and credit information, such as credit card information, billing address, and third-party payment account information (ex: PayPal or Stripe);
- Account information, such as username and passwords to access the Website, your transaction history, interactions with us, profile photos, communications and marketing preferences, and any other information provided in your account;
- Social media account information; and
- Any other information you directly provide to us.
This Personal Information is collected so you can create and maintain an account with us, purchase from and use our Website safely and with full functionality, and otherwise communicate with us about our Website. We also need this Personal Information to protect the security of your account, to allow you to access all of our Website's features, to deliver technical support and for troubleshooting with our Website, and to send you important information about us and our Website, such as safety information, updated features, material changes to our Terms of Use and this policy, and any violations or breaches of our policy. In addition:
- We only collect financial information to verify and process payments on our Website as well as for fraud detection and prevention, and tax and financial reporting. When you are directed to a third-party payment gateway such as PayPal or Stripe, then you must refer to their privacy policy, terms of use, and any other policies they have for any complaints or any breaches of information by the third party. WE ARE NOT RESPONSIBLE FOR ANY PRIVACY OR INFORMATION BREACHES RELATED TO A THIRD-PARTY WEBSITE LINKED OR DIRECTED THROUGH OUR WEBSITES.
- If you opt-in and consent to receive marketing information from us, we will process your email address and send you marketing information about our services, as well as newsletters and advertisements.
- If you choose to link any of your social media accounts to our Website or interact with us on social media in any way, we may use your social media information for marketing and advertising purposes or to contact you about our Services.
This Personal Information may be collected from you when you:
- Fill in and submit forms to us directly or through our Website;
- Register to use our Website;
- Post material on our Website;
- Purchase products from us;
- Enter a contest or promotion sponsored by us;
- Report a problem with our Website;
- Contact us in any way; and
- Respond to surveys or questionnaires.
You may also provide Personal Information to be published or displayed (hereinafter, "posted") on public areas of the Website or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information we collect through automatic data collection technologies
As you navigate through and interact with our Website, we may also use automatic data collection technologies to collect certain Personal Information about your equipment, browsing actions, and patterns, including:
- Technical information about your access of the Website and the devices you use to do so, such as device type, operating system, browser type, IP address, cookies, time zone settings, time and date, language, crash/diagnostic logs, networks, battery level, and unique identifiers such as IDFA, Android Ad ID, IDFV, and MAC address;
- Usage information, including information about your interaction with our Website or other online platforms such as search engine(s) and keywords used to find our Website, requested pages, referring pages, pages visited on our Website, log files for our Website, date and time of Website access, scrolling habits, search terms entered, frequency of visits, and pairing of devices to your account; and
- Geo-location information, such IP address location, the exact or approximate location from where you are accessing the Website.
This Personal Information is collected to help us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns;
- Store information about your preferences, allowing us to customize our Website according to your individual interests;
- Speed up your searches and increase their accuracy; and
- Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.
- Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Disclosure of your information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose Personal Information only on a need-to-know basis as described in this policy or as permitted by applicable law and who are bound by contractual obligations to keep the Personal Information confidential and use it only for the purposes for which we disclose it to them:
- To our subsidiaries and affiliates;
- To our employees, contractors, service providers, and other third parties we use to support our business;
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred;
- To third parties to market their products or services to you if you have consented to these disclosures;
- To fulfill the purpose for which you provide it;
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes;
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Pacemaker Club, our customers, or others, including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction; and
- With your consent or, if we do not need consent, under applicable law.
Your Personal Information may be disclosed for the following purposes:
- To help maintain the security of our Website, network, and system;
- To collect, store, and/or process data on our behalf;
- To help us better deliver the Website and improve its features;
- To provide marketing and/or promotional assistance;
- To analyze how the Website is used;
- To help us create industry partnerships; and
- To monitor and enforce applicable laws, policies, and contractual requirements.
Contractual measures and third parties
When possible, we will use contractual measures to restrict how third parties use your Personal Information under this policy and applicable laws. Such contractual measures will require third parties in Canada, the US, or internationally to:
- Keep Personal Information confidential;
- Use Personal Information only for the purposes for which we disclose it to them;
- Use non-Personal Information that has been de-identified where possible;
- Process Personal Information with at least the same standards set out in this policy; and
- Maintain privacy and security standards that comply with this policy and applicable privacy laws.
Our Website may also include links to third-party websites, plug-ins, services, social networks, or applications and some content or applications, including advertisements, on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. By clicking on those links, you may allow the third-party to collect, use, or disclose your Personal Information.
These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect your Personal Information when you use our Website. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
If you follow a link to a third-party website, please note that the policies of those third parties will govern your interactions and any Personal Information collected by them. We do not control these third parties' tracking technologies or how they may be used. We do not accept any responsibility or liability for the policies of third parties. Because we do not control third-party websites, we encourage you to read the policies of every website you visit. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
It is also possible that, despite our safeguards and best efforts, your Personal Information may be accessed by law enforcement, governmental agencies, or national security authorities in the places where the third parties are located.
Choices about how we use and disclose your information
We strive to provide you with choices regarding the Personal Information you provide us. We have created mechanisms to provide you with the following control over your Personal Information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.
- Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt-out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt-out does not apply to information provided to the Company because of a product purchase, warranty registration, product service experience or other transactions.
Promotional Offers from the Company
We may aggregate, redact, de-identify, or anonymize your Personal Information so that it can no longer be associated with you individually ("Non-Personal Information"). For example, we may use anonymous markers or anonymous IDs.
We reserve the right and may use or disclose any such Non-Personal Information for any legitimate purpose including research, statistical, or business purposes, without further notice to you and without your consent. Further, we may disclose such Non-Personal Information publicly or to Third Parties (for example, in public reports about our Services, in research, statistical, or scientific studies, and to our service providers).
Retention of personal information and data security
We will retain your Personal Information as long as needed or reasonable to fulfil the purposes for which it was collected, for our legitimate business interests, for legal and regulatory compliance, and to prevent harm, as described in this policy.
We process and store your Personal Information at a private server location. We have implemented physical, electronic, contractual, and administrative measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology. We may use third parties to ensure that the appropriate measures are used.
We only retain your Personal Information for as long as necessary to provide you with the Website or as required under law. We use appropriate security measures when destroying Personal Information, including shredding paper records and permanently deleting electronic records.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about sharing Personal Information in public areas of the Website, including our discussion forums. The Personal Information you share in such public areas may be viewed by any user of the Website and may not be able to be removed or otherwise permanently deleted.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of the Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Accessing and Correcting Your Information
We use all reasonable efforts to keep your Personal Information accurate and complete. We rely on you to tell us if your Personal Information needs changes. You also have the right to correct your Personal Information. You can review and change your Personal Information by logging into the Website and visiting your account profile page.
You may also contact our Privacy Officer at [email protected] to request access to, correct, or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We will make changes where reasonably possible, but we will not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may ask you to send a correction or deletion request in writing, and we will need to confirm your identity before making a requested correction or deletion.
If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use.
Consent and how to withdraw
We use and disclose Personal Information only for the purposes for which the Personal Information was collected as described in this policy. By agreeing to this policy, you consent to our collection, use, and disclosure of your Personal Information as described in this policy.
If we wish to collect, use, or disclose your Personal Information in any other way or for any new purpose not described in this policy, we will ask for your consent to do so (including by updating our policy), unless consent is waived under the applicable law.
When you consent to the collection, use, and disclosure of your Personal Information, you also have the legal right to later withdraw or modify your consent, completely or partially. To do so, please contact our Privacy Officer at [email protected]. Please note that any withdrawal or modification of consent could prevent us from being able to provide you with access to the Website or to enable certain features or functions. We will do our best to explain the impact of your decision on your access to the Website when you contact our Privacy Officer.
International transfers of personal information
We may provide access to or otherwise deliver our Website to users outside of Canada and the United States and may transfer your Personal Information to/from other countries for the purposes described in this policy. By providing your Personal Information, purchasing from, or otherwise engaging with our Website, you consent to such transfer, storage, or processing.
Please note that other countries may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of Canada and the United States, as the case may be. In these circumstances, the governments, courts, authorities, or regulatory agencies of the foreign country may be able to access your Personal Information through the laws of that country. You agree to this risk when you use our Website.
Your state and international privacy rights
- Confirm whether we process their personal information.
- Access and delete certain personal information.
- Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah).
- Data portability.
- Opt-out of personal data processing for:
- Targeted advertising (excluding Iowa);
- Sales; or
- Profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
- Either limit (opt-out of) or require consent to process sensitive personal data.
The exact scope of these rights may vary by state. To exercise any of these rights please email [email protected].
Nevada provides its residents with a limited right to opt-out of certain personal information sales. However, please know we do not currently sell data triggering that statute's opt-out requirements.
We do not intend to collect, use, or disclose Personal Information or otherwise monitor the Personal Information of clients who visit the Website from the European Union (the "EU") or the United Kingdom ("UK"). If we do end up collecting Personal Information from EU or UK residents, we will take immediate action to safely dispose and destroy that Personal Information as soon as we are notified that we are in possession of Personal Information from the EU or the UK. If you believe that we have collected, used, or disclosed Personal Information from the EU or the UK, please notify our Privacy Officer immediately.
Changes to our privacy policy
It is our policy to post any changes we make to this policy on this page with a notice that the policy has been updated on the Website home page. If we make material changes to how we treat your Personal Information, we will notify you by email to the primary email address specified in your account. The date the policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and reviewing this policy to check for any changes.
Contact information
To ask questions or comment about this privacy policy and our privacy practices, or to register a complaint or concern, please contact us at: [email protected].