Medtronic Carelink App

Not exactly "Batteries and Leads" but it's hardware related...

I just tried to install the MyCareLink app on my phone.  I pointed the camera at the QR code and it immediately said that my phone wasn't compatible with MyCareLink, at this time.  Hmm, thought I.  My phone is a pretty common one (Samsung Note10+).  It's right there in the compatibility list, with the right OS version (Android 11) and everything. 

I sure hope Medtronic is better at designing PMs than it is remote boxes and phone apps. I was looking forward to getting rid of that &&$T# box. 

Has anyone gone through this?

 


6 Comments

Note 10+

by AgentX86 - 2021-05-18 22:33:25

Yes, I noticed it on the list.  My OS version is as well (Android 11).  If it wasn't on the list I'd understand it (though it's not like it's a rare phone).  I have a Note 5 and Note 8 (that I use as iPods/Podcasts) if they'd work.  Anything is better than the box.

I'll have to call tomorrow.  I bet that'll be fun.

MyCareLink and phone App

by Gemita - 2021-05-19 04:32:57

AgentX86, I know it shouldn’t be necessary but I wonder if the solution is to go along to your clinic with your mobile device/MyCareLink phone monitor and have it paired with your pacemaker in clinic.  You could then test it out too.  

When I tried to download the App at home, I had the same problem identifying/pairing with my iPhone 7+ (which is up to date software wise).  I also recall from previous posts on this forum there are a number of different Apps available, some better than others.

On the subject of transmissions, unlike most, I have never had a problem with my MyCareLink phone monitor which was initially given to me for use with my Reveal Linq implant monitor, but now cleverly paired in clinic with my pacemaker.   The MyCareLink phone monitor is some years old now and probably in need of replacing but sounds as though I should not trade it in for a newer model just yet.  

Maybe the solution for you is to get yours paired in clinic too?

Box

by Regina M - 2021-05-19 22:42:08

Hi, I've had my pacemaker 3 months. It's changed my life for the better!I have afib and couldn't take the  medication due to  having a slow heat rate if I did. Getting used to the pacemaker is not as difficult as I thought. My concern is the monitor. Had  problems pairing with the new phone I bought. I am using the bedside monitor. Does anyone have a positive experience with this monitor. 

Monitor

by AgentX86 - 2021-05-20 00:00:17

Mine works, sorta.  I live where I get poor coverage from (AT&T, IIRC).  I often have to move it so that it'll work.  That's not by big complaint, though.  It has several high intensity LEDs on it.  At night it just decides to flash.  It looks like lightning in the room.  Some here fix the problem by inplugging and puting it under the bed.  They really are junky.  I'd be embarassed if I designed such a POS.  Apparently their app developers aren't any smarter.

Have any of you tried connecting your bedside device to WiFi

by quikjraw - 2021-05-20 04:28:16

I got my bedside box before Christmas.

I know it has a sim card in it but I decided it makes more sense and saves the NHS money if I connect it to my WiFi instead.

It has worked 100% time every time on Wifi and I never need to to touch it.

It is slightly more involved to connect it to WiFi but the instructions were very clear.

I hope that helps.

John

I had the phone app for my last device but it was a huge battery and mobile internet drain!

by asully - 2021-07-01 22:30:42

I went back to the bedside monitor on my newest device and am happy to have my phone battery life and 4g data back lol!

Edited to add that AgentX is right the things are hideous and huge, and mine usually sits unplugged under the bed unless I need to send a transmission.  The app was no better,  I recall that I had to call Medtronic customer service to get the phone app synced properly and even after that it was sending my transmissions to the wrong EP.

You know you're wired when...

You invested in the Energizer battery company.

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